Order Questions
This is available for only a couple styles for the moment (Marseille for example), since many customers requested it! We will be able to offer this eventual...
Thu, 2 Jan, 2020 at 8:32 PM
Normally, it takes 12-72h to prepare orders for shipping. If you have not received an email about shipping 5 days after you’ve placed the order, please cont...
Thu, 2 Jan, 2020 at 8:32 PM
Every coupon has a time limit. On top of the time limit, our systems currently only support one coupon per order.
Thu, 2 Jan, 2020 at 8:32 PM
Detailed personal information may be required for orders selected randomly by our fraud prevention team for further verification before sending out. It i...
Thu, 2 Jan, 2020 at 8:32 PM
We display all our prices in local currency, so you can compare apples with apples :) For example, if you live in Canada we display all prices in CAD, or ...
Thu, 2 Jan, 2020 at 8:32 PM
Free items are added when you meet specific criteria, for example: 5 or more items in cart. Most of the free items can be purchased separately on the store ...
Thu, 2 Jan, 2020 at 8:32 PM
We know how frustrating this can be, carefully choosing styles, ordering, waiting for your parcel... and eventually finding out that you need another size. ...
Thu, 2 Jan, 2020 at 8:32 PM
First, confirm if your coupon / gift code has been added successfully. Then please verify if the code expired or if you spelled it wrong. Most coupons have ...
Thu, 2 Jan, 2020 at 8:32 PM
Absolutely! First, Riviera Coco uses Digital Signature Trust Co. Secure Socket Layering (SSL) with 2048 bits encryption. That ensures safe Internet t...
Thu, 2 Jan, 2020 at 8:32 PM
Currently we accept all major Credit Card payments including American Express, Apple Pay and PayPal. We also accept Amazon Payments. We are Paypal Busines...
Thu, 2 Jan, 2020 at 8:32 PM