Order Questions
Free items are added when you meet specific criteria, for example: 5 or more items in cart. Most of the free items can be purchased separately on the store ...
Fri, 3 Jan, 2020 at 12:54 PM
We know how frustrating this can be, carefully choosing styles, ordering, waiting for your parcel... and eventually finding out that you need another size. ...
Fri, 3 Jan, 2020 at 12:54 PM
First, confirm if your coupon / gift code has been added successfully. Then please verify if the code expired or if you spelled it wrong. Most coupons have ...
Fri, 3 Jan, 2020 at 12:54 PM
Absolutely! First, Riviera Coco uses Digital Signature Trust Co. Secure Socket Layering (SSL) with 2048 bits encryption. That ensures safe Internet t...
Fri, 3 Jan, 2020 at 12:54 PM
Currently we accept all major Credit Card payments including American Express, Apple Pay and PayPal. We also accept Amazon Payments. We are Paypal Busines...
Fri, 3 Jan, 2020 at 12:54 PM
The processing time is separate from the shipping time. We typically process your order and get it ready for shipping in less than 3 business days, thanks t...
Fri, 3 Jan, 2020 at 12:54 PM
We ship worldwide! The only exception is when carriers will refuse to ship, for example in very remote locations, but that unlikely :)
Fri, 3 Jan, 2020 at 12:54 PM
Discover our shipping rates below! Regular Shipping starts at $2.97 USD with regular service. Exception: is some countries such as Hong Kong we only of...
Fri, 3 Jan, 2020 at 12:54 PM
In the email you received confirming your order has shipped, you will find your tracking link. We've partnered with global carriers, and offer you real ...
Fri, 3 Jan, 2020 at 12:54 PM
For Express Shipping we deliver in as little as 4 days. Most orders are received in 4-8 days after leaving Shipping Center. Depending on your location, we m...
Fri, 3 Jan, 2020 at 12:54 PM