If you just placed your order, please contact us, we will try our best to locate and cancel it. Once you place your order, our automated systems are designed to process orders almost immediately. For that reason, we have a very low success rate for processing cancellations after a couple hours. Please note that there is a $5 USD cancellation fee.

If we were unable to locate and cancel your order, you still have seven (7) days to send it back to us upon arrival. For returned items, a store credit will be issued to you. We will provide store credit for the product value, without the shipping fees. Please contact us for the return procedure and also note that some restrictions apply on final sales and some products not eligible for hygiene reasons.